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Apr 21, 2022Liked by Laura McKenna

This is excellent advice from start to finish...but one thing that does not ring true to me is the nature of staffing in OSS (or Access Services). While the academic administrators are indeed former faculty, most of the staff on the student services side of the campuses I've worked on are people who have gone into student services; they're not coming from the faculty. They're likely completely overwhelmed by the numbers of students they have to serve, and there's likely very few opportunities for faculty to learn about the range of disabilities affecting students on campus. Access Services' job is to connect with students; it may be no body in particular's job to help faculty learn more about accessibility. There are huge systemic problems here, for sure, but I don't think that tenured faculty who don't want to teach are the issue.

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Got it. Thank you, Susan! Will make changes in future drafts!

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